We know you have questions in mind, so we prepare a set of questions and answers that are usually asked by our customers. These might just answer your questions. If not, don't hesitate to contact us at  :)

       1. How do I buy items from Baycrafts?

You will need to register first at baycrafts before you can use our shopping cart. This is done to discourage bogus buyers who simply click away for fun, inundating our inbox with fake orders.

When registered, you can use our cart and simply “add item” to your shopping cart. After you have done this, you will go to our check-out counter where you will be asked to provide your preferred mode of payment and shipping address.

At present, we do not have tie-ups with major credit cards and at most, can only accept bank to bank transactions, g-cash or remittances through couriers such as LBC Peso Pak, JRS or Western Union.

2. Is there a minimum number of items that I need to buy ?

No. You can buy as many as you want, or you can buy only one item. The buyer shoulders the shipping, so we do not have a minimum purchase.

However, for international buyers, we do recommend to purchase at least 1 kg in weight to maximize your shipping cost.

3. How do I pay for the items?

If you’re in the Philippines, there are several payment options available to you: You can pay us via Bank to bank transactions : UCPB, BPI, G-cash, LBC Peso Pack, JRS Padala and Western Union.

If you’re in the United States, you can pay us via xoom.com using paypal or e-checks.

If you’re in another location abroad, you can pay us via bank transfers using  UCPB , BPI or Western Union. However, we only ship after we have received payment, and as this will take a week or so, shipment might be delayed.

 4. How do I receive the items?

For buyers located in the Philippines, we use Overseas Courier Service (OCS) , which is a one-day door-to-door  delivery. For areas not covered by OCS, we use JRS. However, JRS charges a higher shipping rate.

For buyers outside Philippines, we can use our Postal System. This is cheaper than using international couriers, but delivery can take up to 15 days to reach you. For buyers wanting immediate delivery, international carriers charge $20 to $22 dollars per 1 kilogram.

5. Can I request made-to-order items?

Yes you can, as long as you provide us with the specifics like a picture of your  design, color, size or suggested material.

6. Is there a minimum order for custom-made items?

Yes. To save time and materials, we usually request our buyers to order at least 10 pcs. of their custom-made items. However, if there are items bought, this can be negotiable.

7. Do you give discounts to re-sellers or bulk buyers?

Yes we do. As manufacturers, it is always our pleasure to deal with re-sellers or traders, so we give them special privileges and discounts.

8. How do I avail of a discount?

We give discounts under the following conditions:

a)     if you purchased at least 10 pcs. of the same item, we consider this wholesale and give a maximum of 20% discount.

b)     If you purchased at least a minimum amount of P2,000 of different items, we consider this wholesale and give a maximum 20% discount.

c)      If you repeat orders, or become one of our regular buyers, we give a privilege discount of 10% on your third purchase.

9. Can I order directly from you without registering at Baycrafts?

Technically, you can contact us via email without passing though Baycrafts. However, we highly encourage that you register with us when purchasing our items so that we will have a record of all our transactions. Registering also enable us to keep track of your information and buying history. In turn, this helps us improve and customize our products according to your needs.

10. How do I know if you are a reliable and genuine seller?

Baycrafts is technically a 2 year old company, registered with the Philippine’s Department of Trade and Industry. It started out as a brick and mortar business under R.Olano’s Handicrafts, its parent company, which is a handicraft goods retailer at the Naga City Supermarket  located in Naga City, Philippines.

Recently, it has ventured into online trading by putting up Baycrafts.net. But before that, Baycrafts has been selling through Ebay, under its owner’s alias “Jessicaz28”.  You can check out Jessicaz28’s feedbacks, which are 100% positive. In fact, some of the initial buyers of Baycrafts are previous buyers from Ebay.

11. Are the products featured in Baycrafts exclusively made?

Baycrafts is a trader /  manufacturer of costume jewelry products. So most of the products (but not all) are manufactured by us. However, our aim is to provide the best collection of the latest fashion in costume jewelry, so we buy items from time to time from our reliable suppliers.

12. Can I buy raw materials from you?

Yes you can, but at present, we have not uploaded our beads and other raw materials for sale.  However, we also plan to include later on bead components so you can enjoy doing your own jewelry.

13. Your site features a “workshop” on demand, how do I avail of that?

As part of its mission to develop entrepreneurship in the countryside, Baycrafts gives on-demand training for handicrafts featuring a variety of topics featured in the workshop modules. 

To avail of the workshop on demand, send us a letter of intent via email containing the suggested location of training, no. of recipients, craft module you’re interested in, and the tentative training date. Upon getting your email, we will reply as soon as we can and send you a booking order.

You will email us back the filled up booking order along with your instructions for payment.

Upon receipt of payment, we shall send you a confirmation letter.